News

Trends in Adaptive Case Management April 06 2017

The Future of Adaptive Case Management @ BPM-Books.com

Extending the very interesting discussion at BPM.COM, in which #PeterShooff is asking about the next big technologies in BPM - What would be the equivalent in the Adaptive Case Management Space?

We have seen very interesting hints in the past about what's to come to ACM during the next couple of months: Cognitive technologies, AI, pattern recognition, ad-hoc building blocks and so much more!

What do you think will define the realm of Case Management over the next year?

Make also sure to submit your winning ACM cases to WfMC for the upcoming 2017 Awards for Excellence in Case Management: link


Join the Case Management Awards 2017!!! March 24 2017

WfMC Awards for Case Management 2017

The prestigious annual Case Managements Awards are approaching again. The winners of 2016 have been truly impressive! 

• Fein Such Kahn & Shepard nominated by Fujitsu America
• Genpact nominated by Salesforce
• Grinnell Mutual Reinsurance Company nominated by Hyland, creator of OnBase
• LDS Church nominated by Vega ECM Solutions
• Leading European Bank nominated by ISIS Papyrus
• Molina Healthcare, Inc. nominated by Datum Solutions
• Unicredit Leasing nominated by EMC Corporation
• URAC nominated by AINS
• Wisconsin Physicians Service Insurance Corporation nominated by Hyland and Naviant, Inc.

Make sure to read up on all the abstracts here and join in for the awards in 2017!


Federated Case Management February 22 2017

Federated Case Management

BPM in Healthcare


#KeithSwenson from #Fujitsu America explains in his chapter of the book "BPM in Healthcare" how to synchronize Case Data across multiple systems and thus achieving enhanced information coverage throughout the entire organization: https://goo.gl/c1a4Qe


“King of all Workflow in Healthcare” - Have a Listen February 15 2017

Chuck Webster MD (http://chuckwebster.com), our expert contributor to BPM in Healthcare (https://goo.gl/Dmcgzs) talks to Janet Kennedy from GetSocialHealth.com about the importance of workflow, BPM and process optimization in Health Care!

Charles Webster about BPM in Healthcare

Listen to the Podcast here: https://goo.gl/0q9lmT 


BPI 2017 Reading List February 08 2017

We are proud to be abundantly represented yet again on this year's #BusinessProcessIncubator Reading List. With entries such as Passports to Success in BPM; Real-World, Theory and Applications

Check out all titles! http://ow.ly/OJa5308P9Kh #BPI #BPMBooks Future Strategies Inc


Vertical Expertise in BPM - The World of Finance February 06 2017

BPM Book: BPM in Financial Services

To achieve continued excellence with BPM in your organization it’s just not enough to know the basics. You need to leverage your BPM “A-B-C” with as much subject matter expertise as possible!

That’s exactly what we put together for you in our latest book, “BPM in Financial Services”. In this second edition, seasoned experts such as Michael Heffner (Vice President -- Global Financial Services Lead (Capital Markets and Banking) at Appian Corporation) and Nathaniel Palmer (Director at SERCO) share their insights in a practical format that allows for direct application in your day-to-day operation.

Topics that we will dive into span the application of Business Rules for Banking Processes in BPM all the way to an optimal architecture for maximizing business results.

Read more here!


Analytics in the Swarm December 08 2015

Analytics in the Swarm

Big data is a style of data analysis that reflects a return to large, centralized data repositories. Processing power and memory are getting cheaper, while the bandwidth among all the smart devices...
Layna Fischer's insight:

This post is an excerpt from the excellent chapter “Mining the Swarm” by Keith D Swenson, Sumeet Batra, Yasumasa Oshiro all from Fujitsu America, which is published in the new book “BPM Everywhere" now available at Amazon. 

www.BPMEverywhere.com 


Most Important Business Architecture Book of 2015 November 25 2015

Most Important Business Architecture Book Recently Published

WASHINGTON--(BUSINESS WIRE)--“Business and Dynamic Change: The Arrival of Business Architecture” represents the collaborative work of the industry’s top experts and thought leaders. As explained by best-selling author Keith Swenson, Chair of the Business Architecture Working Group, “The chapters in this book are from visionaries who see the need for business leaders to define their organizations to be agile and robust in the face of external changes.”

“The chapters in this book are from visionaries who see the need for business leaders to define their organizations to be agile and robust in the face of external changes.”

Swenson adds, “The people making the architecture cannot know the pressures that will be faced. Instead, it must support leaders and executives within the organization to make consistently good decisions on how to adapt their practices. The architecture is not a plan that anticipates all the decisions, instead it embodies a set of core guiding principles that enable decision making.”

 


Wireless connectivity of billions of objects offers many benefits--and risks October 14 2015

Wireless connectivity of billions of objects offers many benefits--and risks.Via Alexander Crépin

In 2013, the Oxford English Dictionary added the phrase"Internet of things" to its hallowed pages, along with such neologisms as Bitcoin (a virtual currency), selfie (a self-portrait photo), twerk (a new dance move), and fauxhawk (a mohawk hairstyle achieved with gel and a comb).

"But what exactly is the Internet of things, and how might the emerging technology change our lives?

"The Internet of things is a concept that aims to extend the benefits of the regular Internet—constant connectivity, remote control ability, data sharing, and so on—to goods in the physical world. Foodstuffs, electronics, appliances, collectibles: All would be tied to local and global networks through embedded sensors that are "always on.""

>>From news.nationalgeographic.com -February 16, 9:09 PM

 With estimates of 30 billion or more connected devices, there will be far too many devices and interactions will be far too complex to keep pace with traditional software techniques.

The only way to make sense of the flow of information is to visualize them as part of processes that exchange and process the information byproduct forming something we call BPM Everywhere.

The book discusess critical issues currently facing BPM adopters and practitioners, such as the key roles played by process mining uncovering engagement patterns and the need for process management platforms to coordinate interaction and control of smart devices.

BPM Everywhere

Published by Future Strategies Inc. Lighthouse Point, FL.


Don’t hold your breath for the industrial IoT platform February 18 2015

Don’t hold your breath for the industrial IoT platform

The industrial IoT is messy, and early adopters should be ready for some DIY before platforms emerge.
https://gigaom.com/2014/11/16/dont-hold-your-breath-for-the-industrial-iot-platform/
Layna Fischer's insight:

"The industrial IoT will eventually eclipse consumer markets, in terms of both the number of connected devices and the volume and value of connections. But the market’s potential is so large because it’s not just one market. The only thing salinity sensors, tire pressure monitors and nuclear density gauges have in common is that they’re all very important devices that someone wants to connect (though not necessarily to one another).

"The industrial IoT is a nearly limitless collection of use cases, each with its own ecosystem of hardware, APIs, networks, security protocols and financial constraints. And unlike the consumer industry, which is forced by markets toward openness and standardization, it’s perfectly reasonable to expect that in many industries, vendors will create and maintain proprietary standards for the foreseeable future. All of that adds up to a mess for the enterprise, device manufacturer, or ISV that wants to get the jump on their competition and lead the charge."

Be interesting to see what emerges from the minds and thoughts of the co-authors on the upcoming book "BPM Everywhere: BPM and the Internet of Things." 

The book will discuss critical issues currently facing BPM adopters and practitioners, such as the key roles played by process mining uncovering engagement patterns and the need for process management platforms to coordinate interaction and control of smart devices.


5 Opportunities in the Process Space for 2015 February 04 2015

5 Opportunities in the Process Space for 2015

If you have been doing work in the process space — implementing customer systems, researching new technologies, developing new products — these are all excellent opportunities to share your expertise and show your leadership.  But don’t delay... and register now so you don’t miss the deadline.

There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don't delay, and don't miss out.
Keith Swenson points out  in a recent blog post, "There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out."

 

Keith has been on a 30-year quest to find the keys to technology that will help people collaborate more effectively. In doing so, he has become internationally recognized as a top influencer in this space, authoring numerous books and keynoting hundreds of conferences on the topic. He also blogs on the subjects of BPM and Case Management at http://social-biz.org/

He is currently working on co-authoring BPM Everywhere (in production) and contributed the Foreword to the new recent best-seller, Passports to Success in BPM


Thriving on Adaptability January 20 2015

Thriving On Adaptability

The Foreword by Surendra Reddy is particularly insightful:

"ACM also helps organizations focus on improving or optimizing the line of interaction where our people and systems come into direct contact with customers. It’s a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems."

It is now also on Amazon.com: