Case Study: UniCredit Leasing Croatia
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UniCredit Leasing Croatia
This chapter was originally published in Intelligent Adaptability
Nominated by EMC, USA
UniCredit Leasing Croatia is part of UniCredit Group, which offers corporate and investment banking, small and midsize enterprise banking, retail banking, and other financial services. It is among Europe’s leading commercial banks, with 155,000 employees serving 40 million customers in 20 European countries.
To address market-based and operational challenges, UniCredit Leasing Croatia needed improve efficiency, protect shrinking margins, and deliver high-touch service to more demanding customers. But inefficient and disjointed document-related processes made these goals difficult to reach. In response, UniCredit sought and successfully deployed a technology solution.
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