Case Study: United States Nuclear Regulatory Commission, USA

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United States Nuclear Regulatory Commission, USA 

This chapter was originally published in Best Practices for Knowledge Workers

Nominated by Vega ECM Solutions, USA 

The United States Nuclear Regulatory Commission (NRC) was created by Congress in 1974 to ensure the safe use of radioactive materials while protecting both people as well as the environment. The NRC regulates commercial nuclear power plants and other uses of nuclear materials, such as in nuclear medicine, through licensing, inspection and enforcement of its requirements.

The NRC designed and developed an Adaptive Case Management framework that could be utilized agency wide to harmonize information and business processes.  The framework that was developed is called the Business Process Automation Stack (BPAS) and is used across the NRC for a variety of different Case Management use cases by a diverse user community.

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