Intelligent Adaptability

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In this book, we explore how Intelligent Automation can be realized to deliver on the promise of Intelligent Adaptability, expanding the capabilities of ACM beyond what had previously been thought to be the limitations of automation—Nathaniel Palmer, WfMC

ISBN-13: 978-0-986321443; 164 pages

Business Process Management / Adaptive Case Management

Intelligent Adaptability

Foreword by Sandy Kemsley

Machine intelligence and automation are fast encroaching on business activities that many still consider the domain of human intelligence, as new technologies are applied to non-routine cognitive tasks  —Sandy Kemsley, Foreword.

ACM, BPMS and Real-World Execution

BPM is essential to a company's survival in today's hyper-speed business environment. A key benefit of the Intelligent Adaptability approach to supporting knowledge work and knowledge workers is that it allows users the ability to leverage a very robust set of process- and decision-automation while using a user-centric interface (through the BPMS tier). In this book, we explore how Intelligent Automation can be realized to deliver on the promise of Intelligent Adaptability, expanding the capabilities of ACM beyond what had previously been thought to be the limitations of automation—Nathaniel Palmer, WfMC

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Contents

Section 1: Digital Intelligence

Machine Intelligence and Automation in ACM and BPM
-- Sandy Kemsley (Foreword)

Intelligent Automation Delivers Intelligent Adaptability
-- Nathaniel Palmer

Public Safety and Dynamic Business Process Control
-- David Webber

Smart Adaptive BPM Engine
-- Pedro Robledo

Value Stream as a Service
-- Setrag Khoshafian and Sushil Kumar

Business Rules Design as Enabler for Intelligent Process Solutions
-- Kay Winkler

Transforming Compliance Regulations into User Experience
-- Christoph Ruhsam, Christoph Czepa, Uwe Zdun

Section 2: BPM and ACM Real-World Use Cases

Introduction to Award-Winning Case Studies
Seven Trends Impacting the Case Management Landscape
-- Connie Moore
  • Fein Such Kahn & Shepard 
  • Grinnell Mutual
  • Leading European Bank
  • Molina Healthcare, Inc.
  • UniCredit Leasing Croatia
  • WPS Health Solutions