Paper: Change Resistance

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Change Resistance

This chapter was originally published in Best Practices for Knowledge Workers

David Gomez, Jr., Datum Solutions, United States

Ever wonder why a project fails? Was it the technology platform? Was it the project team? Was it the business unit? What was it?

The author shares his experience in implementing case management solutions for the past four-plus years and IT projects for the past 17, it’s yes to all of them. The logical question is, “Why bother?”

In this chapter, he covers these areas and give you some guidance on how to avoid the project pitfalls you may encounter. Each topic, however, has an element of change resistance to it which will be further explained in this chapter.

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