Paper: Wearable Workflow, the Internet Of Things, and the Maker Movement

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Wearable Workflow, the Internet Of Things, and the Maker Movement

This chapter was originally published in BPM Everywhere

Charles Webster, MD, MSIE, MSIS

Wearable technology and the Internet of Things have incredible potential for improving healthcare workflow. From the original calculator watch to today’s smart glasses and smart clothing accessories, wearable technology seeks to weave (sometimes literally!) information and communication technology into everyday life and work, making it pervasive, intimate, and, metaphorically, friction free. Especially promising are applications in healthcare. These, for example, include patient monitors for the well and unwell and wearable user interfaces to health information systems. However, wearable tech will not succeed unless we get the workflow right. Getting the workflow right means understanding the relationship of wearable tech to the Internet of Things, driving workflow at the point-of-care, and analyzing and optimizing this workflow. Inexpensive Maker-style prototyping of 3D-printed wearable and Internet of Things gadgetry is a great way to explore Wearable Workflow. This presentation is based on the Dr. Webster’s recent 2015 keynote at the Society for Health Systems, Institute of Industrial Engineering Healthcare Systems Process Improvement Conference.

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