Thriving on Adaptability January 20 2015
Thriving On Adaptability
The Foreword by Surendra Reddy is particularly insightful:
"ACM also helps organizations focus on improving or optimizing the line of interaction where our people and systems come into direct contact with customers. It’s a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems."
It is now also on Amazon.com: